My Mistake, Their Solution
When ordering my paintings, I used the BUY3 code to get the discount. I was about to check out when I realized I wanted to make a change to the number of paint colors I was ordering for one of my paintings. I went in and edited my cart and checked out. What I didn’t realize was that the BUY3 code had dropped out of my cart when I made the change. It was only after checking out and paying full price that I realized my mistake. I wrote to Paint Vibe customer service and they promptly replied and offered to give me the discount even though, technically, it was my fault that I did didn’t get it. This is my first time ordering from Paint Vibe and I already have a good feeling about it because their customer service was so exceptional. My order is on its way and I can’t wait to see my paintings. I will post an update once I receive everything.