I would give this company zero stars if…
I would give this company zero stars if I could, and I’m honestly furious just dealing with them! The dress I ordered—note, I followed their measurements online, no special order—was too short for me, and on top of that it looked NOTHING like the photo online! Two months of endless back-and-forth, and all they care about is gouging me out of $54 of shipping plus $19.99 of taxes! They insist that’s what it cost to ship to me, but my receipt clearly says $5.99. How dare they lie and try to rip me off! Now they want me to send the dress back—at my expense—with their ridiculous, overly specific instructions: insure it for less than $30 so they don’t have customs issues (what happens if they dont receive the dress or gets lost? then the insurance will only pay me out the $30 bucks, they also dont want me to send via FedEx , and they need me to send it to some address in China. Are you serious?! I’ve already paid $220 for that dress, and I’m supposed to bend over backwards for their draconia policies? I’ve had enough. I’ve filed a dispute with my credit card, and now they’re sending me threatening emails to scare me away. Their policy clearly states the buyer pays shipping, but what’s really bothering me is—if they truly paid $54 to ship it to me, then that should be on my invoice instead of what shows on my invoice shippping fee $5.99. it’s a total lie, and I’m not going to be duped like this! DO NOT BUY FROM THEM, SAVE YOUR MONEY and the HEADACHE!!! They are all lies!