Minor issues but very good service!
I bought two Omni Terminators so far. One is the fibre version, the other one the "normal" Terminator. I would say it is a really good value for the money, since you get the fibre version for 250,- Euro via Amazon in Germany. Yes, of course, if you're bashing hard, parts can break and so did mine. I needed a new chassis and some parts of the steering. Shipping was quite ok, about 2 weeks. It was shipped from China. But I also had a warranty case: The steering didn't work properly anymore. Without touching the radio, the car was steering to the right - sometimes more, sometimes less. I sent Rlaarlo a short videoclip and the customer service always answered within one day. First they suggested to do some adjustments at the remote, which didn't help (of course!), but then sent me a new servo. Unfortunately, it wasn't the servo. So I contacted the customer service once more. This time I was sent a new radio and a new receiver, without any shipping costs again. Two weeks later I received the new parts and it turned out that the remote control was defective. Now, everything works fine again. Thank you!