A lot of miscommunication
I had quite a disappointing experience with this printing service. There were multiple miscommunications throughout the process, and unfortunately, my file was printed in the wrong size, which led to unnecessary costs on my side. I made sure to give clear instructions, but it seemed there was a language barrier, despite communicating in Malay, I still had to correct several misunderstandings in English. The only reason I'm giving 2 stars instead of 1 is because they did make the effort to post the printed file to my home, which I appreciate. However, overall, I expected better attention to detail and clearer communication from a professional printing service.