Find another agent with better service
They used to be very good service last year but now they don't even care anymore. They open the forwarding packages without permission. Completely ruined it for me. Shipping fees are getting expensive. The service isn't great as it used to be. Once the items arrived, the just shove the items inside messily without even properly arranging it and put it back neatly like clothes are wrinkled, not even folded properly. They removed sea freight shipping while other agents have sea freight shipping options. Will stop using this service after I get all my items shipped to me.