Stay away from REI mail orders
REI is a company bloated with self-importance. Because its is a "co-op" everything is done with corporate grandiosity. I ordered a particular make of Hoka shoes. I paid and they sent the wrong shoes . I returned them. I ordered a second time and paid again without receiving a refund of what I paid the first time. Wrong again! They can't fill a simple shoe order. They collect after every error and don't do timely refunds. AVOID!