Frequent Downtime
I would not recommend using Compass Mining. I've been mining for two months and virtually every day has an outage for a few hours, I assume due to overheating. Earlier this month, my miner was down for more than 72 hours. In a new incident, it has been down for over 100 hours now. Outage credits are provided, sure, but the economics here were contingent on 95% uptime and I'm nowhere near that. My IRR would've been better just buying Bitcoin directly. It's also disappointing that I seem to have to tell them that my miner isn't hashing. I get a response within 12 hours or so but then it goes cold and I have to follow up. UPDATE 1: It's almost shameful that this post got a reply from them after 9 hours but, after five days, I still await a response from the technical team as to why my miner is down. It also appears they didn't really read my comment as I did not mention the KYC process (which wasn't an issue [EDIT - they subsequently updated their response without mentioning KYC]). UPDATE 2: It's now August 15. My miner stopped hashing on July 25. The last update I have is that it's "in the queue to be checked and diagnosed" on August 4. I followed up on August 11 and no response.
