Free replacement
Happened what I found a manufactured or packing damage on my new Crua Duo GS MAXX tent. I provided pictures and video of it to the customer service and Jesse from Crua who I was emailing just shipped me a replacement for free. That is mind-blowing! They replaced $299 tent for free! Thanks Jesse! I would recommend Crua to all my friends without hesitations because they have the best customer service ever!