Poor quality
I ordered a pair of sandals thru an ad I saw on NYT. They looked just like a pair of Taos sandals I have & love, so silly me, I thought they would be the same, for a better price. When they finally arrived, the quality & fit were awful. I contacted Ideacloth and received a fairly quick response but was told “ Dear Jonny, We apologize for the inconvenience. We have marked the size-related questions on the product detail page. The cost of transportation abroad is very high. If there is no quality problem, the company does not accept returns or exchanges. If there is a problem with the product, please provide the relevant video or photo to our email so that we can verify it. If you want to buy again, we can provide you with a 20% coupon. Thank you for your understanding and wish you a happy life! If you have any questions, please feel free to contact us. Best wishes Customer Service Department” Cheap products, stay away!