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Jake T

United States

1 Reviews
7 Reads
2 Useful

1 review

Harbor Freight Tools

Huffing and puffing cashier

I went the Harbor Freight store on 9649 Lost Knife Rd Gaithersburg MD 20877. I provided a coupon but the total price seemed high. I asked the cashier if she scanned the coupon. She said yes. After getting my receipt, I noticed the coupon did not scan. I advised her the coupon did not scan. She huffed and puffed and said she scanned the coupon and there is nothing else she can do. I asked for a supervisor. She did not want to call a supervisor so she said the coupon doesn't work. I asked for a refund. She huffed and puffed again as if I'm now bothering her now. She wanted to make it as difficult as possible on purpose so she said I need to provided a driver's license number and phone number. The customer prior to me returned an open box item but she never asked for such info. So I asked why and she said it is required with a grin on her face. My biggest disappointment was the way the cashier spoke to me as if I was bothering her, very short, and providing BS responses.

2026-01-21Helpful 2