Received wrong item and told to contact manufacturer
I am extremely disappointed with my recent order. I purchased the Abigail 3-in-1 Iron Mini Crib from Maisonette, but was sent an entirely different item—a changing table. To make matters worse, I’ve had great difficulty contacting customer service to resolve the issue. When I called the number I found online, I was told I needed to contact the manufacturer directly. This is completely unacceptable, as my order was placed with Maisonette, not the manufacturer. I expect Maisonette to take responsibility for fulfilling and correcting customer orders without pushing the issue onto the manufacturer. This experience has been frustrating and time-consuming, and I hope to see it resolved promptly.