GHOSTED BY MANUSUAL
I am so disappointed and upset with this company and have reached out to the MOFCOM (Ministry of Commerce) about this company and they are looking into them as we speak. I ordered boots for my husband's birthday and first I realized they were the wrong size so I sent countless emails and submissions about the size asking them to change it before shipping never heard back but I realized they're probably trying to wait for the 24-hour refund policy to be over but I did ask for the refund within 24 hours so it won't apply I have reached out to the consulate about this company they are definitely scamming you guys should be ashamed of yourselves! STILL NO REFUND AND STILL NO MESSAGE BACK. I was really considering ordering more when I saw the products on your site, however the customer service is deplorable. My order number is MU9984, but I'm sure I won't get a response. The consulate said they will look into the company.