Slow order delivery and customer service is lacking
I ordered 4 shirts totaling around $172. I placed the order on 7/31 and another order on 8/2. Three of the shirts were custom Tshirts for my wife's birthday weekend. I placed the order in enough time to receive them for her birthday (8/16) per the website processing (1-3 bus. Days) and shipping (8-10 bus. Days). Here we are at 8/14 and the orders still sat "Awaiting Shipment". I contacted Customer Service and they told me that all orders required "Production Time", which isn't detailed on the website at all. I have been watching the orders since 8/4 and they have said "Awaiting Shipment" since that time. Customer Service didn't even offer to try and expedite it.