I found the company professional
I found the company professional, particularly Bill! As a self publisher who was also formatting a book for the first time, it was such a relief to have a printer who was willing to hold my hand through the process. Bill was very patient and helpful in getting the measurements right. He was also very prompt with communicating through our the process. I'm glad I choose them as my printers. My books arrived in high quality and well finished. So far no issues with any one I've opened.