Order Still Not Shipped
Order Still Not Shipped – Extremely Frustrating I placed an order on August 7, 2025, and it is still showing “Awaiting Shipment.” Sopula’s website promises 1–3 business days for processing and 7–8 business days for shipping to Canada, but my order is now far beyond that timeframe. I needed these items before September 4, 2025 for school. I have contacted support requesting a shipping update and tracking number, but received no timely response. This delay is unacceptable. As a Canadian consumer, I am entitled to timely delivery of goods purchased, and failure to deliver may result in disputes through my payment provider and reports to consumer protection authorities. I cannot recommend Sopula due to their unreliable shipping, lack of communication, and poor customer service. 1 star.