Customer Support team is awesome
I have ordered mini Songmont but i have an issue about delivery from mailman they leave my package in a mailbox but leave a key to wrong apartment that I can’t open it.. then I contact Songmont customer service tell them about issues that I hope they can do something to help me. Right after I contacted Songmont they reply and try to help me check on logistics about my package delivery right away.. and by the time I try to solve issues every single day I got mail from Songmont to check on situation that make me feel they customer support is very nice and care about customer problem.. finally I can contact with mailman and got my package back (it took about 4 days)I’m so glad and very appreciate Customer support team and yes.. I love a bag it so cute and i think if I want to purchase another bag I will think about Songmont again.. ❤️ and Thank you