The OP I ordered was nice but...
I ordered the Black/Red Lapel Collar Long Sleeves High Waisted Printed Gothic Lolita OP Dress, and it arrived fast, and I like it, but it didn't have the yellow ribbon around the bodice or the cape collar that was shown in all the photos for the product. It did state that none of the accessories were included, but since all the photos of the OP had those, I assumed that it was part of the OP. (Update: Customer service responded quickly, and they will resend the missing ribbon and cap collar. They also included a complimentary petti-coat! I'm satisfied with the customer service, and I'm happy about them resending the missing items!)