Beware of additional charges
Reschedule a ticket at an additional cost but the booking remain the same as the initial booking, customer support cannot resolve my issue and only say they will resolve within 24 hours but after 1 week still no response, in the end i had to get another ticket which means i paid 3 times for the trip, in the end they just stat no technical issue on their side and refuse to resolve the issue. If no technical issue on their side means they are just scamming, they basically just told you you can reschedule and charge you additional and give you the same ticket.