It's not tech support. It's more like support hose. LIke, highly ranked by the Garter Group.
I got support. It just wasn't technical. It had trouble handling more than 1 question at a time. It could not redirect when I wanted to restart on a different approach. It emitted incorrect information, and could not correct itself. It claimed it was not AI. But it had ALL the hallmarks of a hallucinating AI stuck in a context loop. I could not make it understand that it was being inconsistent in the DNS entries it was asking to me make, and then checking a different DNS entry. Eventually I was able to get it to use a consistent DNS entry, but it never really apologized for being incorrect and acted like that issue was so long ago, why bring it up? After that horror show, it tried to get me to BUY support to install the certificate. Like I'd let ChatGPT Beta 0.3 full access to a server I manage....