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Дмитрий Кононюк

Lithuania

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1 review

ggsell.com

I want to share my negative experience with GGsel

1.Order №147395165 . The product was a Steam account. After purchase, it turned out that I could not log into it because it was linked to a mobile authenticator. This means the seller initially sold a non-working account. Later, this seller was banned by GGsel’s administration for violating the rules, which further confirms their dishonesty. However, I never received a refund. 2.Order №147180008. The product was also a Steam account with a claimed Prime status. After purchase, it turned out that the account had no Prime status at all. The seller completely ignored my complaint. Once again, GGsel’s administration refused to issue a refund, only referring to their “14-day guarantee” rule. In both cases, the product did not match its description from the very beginning and was non-functional. Instead of protecting the buyer, GGsel’s support gives only template responses like: “we guarantee the deal only for 14 days.” But this internal rule cannot justify selling a product that does not meet the declared characteristics from the start. As a result, the buyer remains unprotected: sellers can list and sell non-working accounts, then get banned, while the money simply disappears. The buyer is left with nothing. I believe this is a gross violation of consumer rights and a clear case of misleading customers. The platform should be responsible for dishonest sellers that it allows to operate. Instead, GGsel refuses to fulfill its obligations, effectively removing any responsibility from itself. In the end, I lost my money and only got a negative experience. I am writing this review so that other buyers are aware of what to expect from GGsel: your money will not be returned, even if the product turns out to be non-working from the very beginning.

2025-08-29Helpful 2