Customer service was the worst
Customer service was the worst. I gave my laptop to them, one technician said it has an SSD issue observing the blue screen message and asked permission for formatting the SSD. Since I have some important data on my laptop ask them to give me my SSD for backup, and are I asked to test with their testing SSD. It has been 5 days, and I haven't got any updates. They gave a contact which is for common customers even though nobody attended the call 0117572400. The assigned person did not reply or answer the call which was mentioned in their singer care app. I was frustrated and went there and asked, but they said they need one more week. I was frustrated & decided to take back my laptop, and they gave another Whatsapp number in case of enquiry, even though that contact also did not reply. The reason they said for not testing or repairing is they don't have any spare SSD & using HDD to check the system took them days ! I can accept that testing may take time, but its good to update. Because no work can be done without a laptop especially if you are a techi guy & have to get all the blame from the office & setting up another laptop is a headache. FYP : For all of these situations I talked calm & polite, But I would say this is the worst customer service ever. Not expected from singer.