Nie wieder Seicane
Hello everyone, I bought a multimedia device for my car more than a year ago. After many emails regarding the rear view camera, it finally worked. However, the microphone for the hands-free system in the car was a disaster. Only the device's internal microphone worked, and the quality was terrible. The person on the other end of the line couldn't understand a word. It wasn't even possible to switch on the external microphone in the settings. After sending numerous emails asking them to send me a software update so that I could switch on the external microphone, they sent me the internal microphone circuit board to replace it. It was no better than the first one. After many more emails and the statement that they could not send me an update, they sent me a new device after I returned the first one. In all my emails, I had written that they should please check everything before shipping and, above all, make sure that the external microphone was working. The new device arrived and, of course, the external microphone did not work! And it was even worse: the screen had interference and jumped from one application to another on its own. After many more emails and videos of the screen interference, they tried to convince me that the screen needed to be calibrated. This function couldn't even be selected. Then suddenly they sent me an update for the external microphone, and it actually worked. But by then, you couldn't see anything on the screen anymore. After many more emails, they sent me a new replacement screen. That didn't help at all. The new screen also displayed all the colours, but no image. Then I wanted to have the device replaced, and this was their response. The warranty is only valid for 6 months and only for the first device sent. So there is no warranty on the second defective device I received. According to them, I should have bought a new device from them! Today, I have no device, only defective parts. I have lost a lot of time and money. You can imagine for yourselves what to think of this company. I will never order anything from them again, and hopefully neither will you! Today, I have a similar device from another company, and everything worked within two weeks, from ordering to installation and functionality.