Unfair Ban & No Proper Investigation
I was a loyal Chimera user, but my account was suddenly banned without any fair investigation. Support accused me of “renting” my license based on a random Facebook post that anyone could have created using my name and photo. The facts: • My license has always been bound to my single PC and IP region. • On the date they claimed I was “renting,” I did not even have an active Chimera license. • I repeatedly asked them to check their own server logs (hardware ID, login history, IP pattern) — which would prove consistent usage — but they refused. Instead of properly investigating, they chose to ignore the technical evidence and close my account permanently. I also lost the money I paid for my license, with no refund. This experience shows me that Chimera can ban paying customers based on assumptions and then refuse to listen. If you rely on this tool for your business, be aware: your account could be taken away without solid proof or recourse.