Ordered a t-shirt and it arrived 3…
Ordered a t-shirt and it arrived 3 weeks after order date. It was too big for my son and also had a stain on the front of it. I contacted customer service and asked for a return of a different size and told them that the shirt arrived with a stain on it. My son really liked the design and fit of the shirt so he wanted another one. Instead of offering an exchange or refund, they were more focused on the stain. They asked me to "wash" the shirt. What company asks you to "wash" their item if you want a return? Anyway, I washed the shirt and the stain came out so I decided to keep it for myself. They offered a 20% discount on another item. So, I was going to order a smaller size for my son but no one wants to get back to me with a discount code. In my opinion, the customer service has been horrible.