I deeply regret choosing ITP for my IDP…
I deeply regret choosing ITP for my IDP services. My purpose remains unresolved, and even after the promised date has long passed, I have still not received the physical copy of my IDP. In today’s fast world, it is shocking that such a simple process takes an eternity. The tracking link they shared only highlights endless delays from both ITP and DHL. This has been by far the slowest, most disappointing service experience I’ve ever come across. If this is the standard they take pride in, it speaks poorly of their commitment to customers. I would strongly urge ITP to refine their process immediately or at least provide proper escalation support — because as a customer, I am extremely dissatisfied and disappointed. — Vishwanath Muralitharan