Hi I’m Samantha Richardson at first I…
Hi I’m Samantha Richardson at first I really was having some issues downloading my manual I bought for my car. Come to find out it was the wrong one. I was just frustrating but I have to say to whoever was helping me made my experience definitely not forgettable. I am very satisfied. I’m not sure who was helping me all day but I have to say that I have never experienced someone l’ve never talked too. I want to say thank you because you really did make my experience so much better because I was ready to give up. And for some reason you was not going to let that happen. So to tell you a little bit about what I was doing I am taking out my vowel solenoid in my transmission so I have to drop my transmission pan and I really needed that diagram so I could put the bolts back in the right place because they’re so many of them and there’s a few different types. So you really did go out your way to help me and I really do appreciate you and I apologize for my words that were not very nice. I was so very wrong and I have learned something from this experience so thank you very much. I definitely will buy more manuals from y’all. Thank you.