They shipped me a defective watch
They shipped me a defective watch. I ordered directly from their website. Not a third-party seller or AliExpress. After owning the watch a week it would stop. I would reset the time, it would work for 2 1/2 hours and stop again. I contacted customer service about the issue. They suggested that the battery is dead on a watch. I had owned for less than a week. Swapped out the battery. The movement ended up being defective. That was in July 3025. I am writing this review the first week of September 2025. I have still been getting the runaround from customer service. They stated they would ship me a new movement. They have yet to do so. They’ve dragged out this issue long enough that they know I cannot return the watch or get my money back. Customer service has been no help. I would be very cautious of ordering a watch for them.
