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Catherine Krause

United States

1 Reviews
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1 review

Delicatede

Do not buy from this “company”.

The item arrived in a small bubble wrap envelope. When I opened it, it was obviously broken during shipping. One of the legs was no longer attached. Support suggested I glue it back on, and they would refund me “2 US dollars”. I responded with pictures of the item and showed that the coils on one of the springs was bent, causing the spring to stand straight up in the air. Support responded that “ the relevant departments double confirmed that the products sent to you are correct”. I can return the item to their warehouse in China, “ but the shipping fee may be expensive. Can we increase compensation to 5 USD?” Nope. I want a full refund. And, the shipping label shows it came from Flushing NY. I’m still waiting for a response.

2025-09-12