Bad Claim Experience
Bought this travel insurance for my Europe trip. Unfortunately, my luggage was badly damaged after my return trip from Europe. Tried to lodge an insurance claim for the damage luggage was swiftly ignored, deeming it minor. Tried to reason it with the claim department on the impact and was immediately ignored by them. FWD was always my GO TO for any travel insurance if I’m going for trips. But now, this is a company I would never want to associate with.