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KWM

United States

1 Reviews
3 Reads
0 Useful

1 review

Burrow

Not the experience we'd hoped for

Our first order with Burrow has not been a smooth experience. The Range sectional we ordered was several weeks late and didn't include any tracking info so we didn't know it was arriving--luckily a neighbor was around when it arrived and brought it inside for us. Then, when we started building it, we realized only half was the correct color (Georgia clay). The other half of the sectional was the incorrect sectional (moss green). And two of the legs didn't screw in correctly. The half of the sectional we do have is good quality, but it's now been almost four months and still don't have what we ordered--and customer service was not able to give us an estimated date for the rest of our sectional.

2026-08-15Verified