Don't order if you live in a condo or apartment
There is a package protection fee added at check-out so when I found that package is lost, I reported the issue and assumed that merchant will handle the issue. The merchant showed me a picture that shows the package is dropped outside of my garage and I live in a condo community. That means its place in a public driveway. The merchant told me to check my surveillance camera and to contact the shipping company directly. Excuse me?! You can't put camera monitor the public driveway. Also, I did not select the shipper. I don't have purchase confirmation and tracking numbers. Customer service sucked. Nothing is offered as an alternative.