United States
Pushing 30 days since the end of my 90-day trial. ('0' profits - 1K loss during the trial). Still no direct contact from their accounting dept - if there even is one. Their Managing Partner claims 'they've had a lot of inquiries' as the continued excuse for no contact nor return but thanks me for my patience. Legit company or bait and switch? Unfortunately, looks like I have to get my attorney involved.
Well, 0 profit during my 90-day free trial. 50K start up account also down appx - 2% (1K). Not in the realm of what they forecasted (+ 1 % to 2% or more / mth). EFX's social media advertisement was of a money back guarantee [25K licensing fee] after a 90-trial period. That period ended for me on 11.12. On the 17th, my EFX account rep emailed me that he's been busy, but received my cancellation notices and accounting will be reaching out. No response from accounting. Emailed my account rep 2 more x's. No response. Shame, bc speaking with him he seemed like a trustworthy decent guy. Left a v.m. at their posted contact info too. Does this sound like the actions of a legit company? Hopefully, we don't end up in court. Suggestions? (Provided the specific named people in my review; however, TP doesn't allow specific people's names. )