Poor Customer Service—I mean horrible
Listen, I ordered a dress for pre-order and if I knew a pre-order dresses took longer to get and they did not specify that anywhere on their website so I’m thinking pre-order it as soon as it comes in stock. it comes to your faster, I have a homecoming to go to and honestly, I tried emailing them about where my package is at or where the stock is at because this Saturday I have homecoming and I already tried to contact them maybe buy multiple ways via Instagram email and they have a WhatsApp number that doesn’t even work and I’m trying to figure out where my package at. I downloaded the app to track it but it’s saying again awaiting shipment and mind you. I need my dress by Saturday so I’m trying to figure out. Hey can we just compromise something and y’all can just ship something out before that day and honestly now I feel like I’m being scammed because again the website I’m seeing it on saying it has not been shipped yet And honestly, I need to be kind of shipped now especially when I paid a bunch of money for the extra shipping. So to this day, I still don’t have my dress. Edit: honestly if you know your website has so many people purchasing from this website and they run out of stock this easily this fast honestly they should be prepared for this instead of going MIA when people are trying to figure out where their item is— My Order Order#138185 Edit: I wanna cancel my order now since it hasn’t been shipped tbh UPDATE: I cancelled my order but the fact it took me a bad review to get in contact with them is truly disgusting and disappointing…