Do not do business with Manusual
Initially had no communication about the order for two weeks. When I reached out and asked them to cancel the order, they responded that they were preparing the order for shipping. I again requested to cancel the order, they responded it was shipped. So I waited for it to arrive. Order was on 9/6/25, received 9/29/25. Boot were nothing like the photos on the website. Poorly constructed, fake leather, thin sole, one row of stitching. Very poor quality. I sent an email to their support email which is the only way to communicate with the pm asking to initiate a return. Also made a complaint through the shop app. We’ll see if I get a response. Do not do business with this Chinese company!