Unreliable and careless service
The webshop is not safe to start with. The first time around, my bank cancelled my card as I was trying to pay, which means they do not care about security (turned out, a third party was trying to steal my card details). However, as I had purchased items before and trusted them (how wrong I was!) I gave it another shot and made a payment with a disposable card to be safe. I wish I hadn't. I placed the order on 17 Nov and 6 weeks later, I still haven't received anything, even though parts of the order were supposed to be Xmas gifts! I have written numerous emails, and all I get is promises and that I should wait. For what?? I've asked for a refund, but I am now worried I'll never even get my money back. How disappointing and infuriating!