Bigfoot large 12 inch bell
I ordered the large 12 inch bigfoot bell for a present. When it finally arrived very small about 2 half inches. I checked Chinese inches they are called ,'cun ' and slightly larger than British inches so made no sense to me. E mailed them to be told sorry your expectations not met and offered 10 percent discount. I emailed back I expected to get what they advertised, they falsely advertised this on their website, I expected a full refund and offered to return the small item they did send. No response for over a week, until I emailed them again saying I was referring the matter to my bank (paid with debit card) and I was reporting them to International Consumer ( British trading standards dont apply in Cina.) My bank has refunded the money to my account and are now investigating this company, mine is not the first complaint they have had Wildvoy is on their radar. Took alt of time and stress, I am a pensioner recovering from a heart attack, but I cannot afford to lose money and injustice needs to be addressed. From Andrea