Poor Customer Service
Twice I have had to contact Crate and Barrel regarding their 15% off coupon for signing up to their newsletter. Twice I have had horriable responses. Basically putting the blame on me. Telling me the coupon only applies to a regular priced item. (YES I KNOW THAT) The Item I am looking at is NOT on SALE and Coupon should be valid. And around and around we go on their website!