I had a problem with an Air Arms TX200…
I had a problem with an Air Arms TX200 that had a cocking swivel pivot break when it newly arrived. It took a long time to obtain a replacement, but Pyramyd Air kept me well informed & the delay was certain understandable. The only negative was the I twice asked for the original box to be shipped to me also (I would pay the shipping) because the rifle was to be delivered with scope in a purchased rifle case. I called immediately after receiving the rifle and was told that the box was thrown away. In summary, I received very good service with one small exception.