For the 2nd time in 6 months our…
For the 2nd time in 6 months our package was delivered thawed and no dried ice inside. The customer service reps are always nice and gave us assurance that our package would be replaced. However, that doesn't help with the inconvenience it causes. The 1st time was at Christmas and we had planned our Christmas eve dinner around our steaks from Omaha. This time, we had planned our Sunday dinner around the Omaha delivery. We are pretty patient most of the time, but I think we are finished ordering from Omaha.