Stole my frames and my money
I sent in my frames for a glass lens replacement over a year ago. At first they were sent back promptly, but the prescription they put in was incorrect and I could not see out of the glasses. I contacted them regarding this and they said to send back the glasses for a second lens replacement. That was over six months ago and they have held my frames with no communication or refund. I wasted over $200 and they stole my frames so I can't even get them re-lensed elsewhere.