Decent food, ZERO customer support & flexibility
Have been a loyal customer for years but recently realized how lacking the customer support this company offers, and how unacceptable that is. I had to change my travel plans unexpectedly so won't be able to receive a scheduled order. Reached out to the support team and didn't even hear back at all (my first correspondence was within 24 hours). I even called the location fulfilling my order offering to just let them keep the food without refunding so no food gets wasted, yet they still delivered my food to the door, creating waste and a health & pest hazard for my apartment. TLDR: their food is not bad, even sometimes good, but just know that you won't get any customer support and if you have to reschedule, too bad, not gonna happen!