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Lauren

United States

2 Reviews
3 Reads
0 Useful

2 reviews

lacemade.com

UPDATE:I posted this review in October

UPDATE:I posted this review in October, did all of the work I needed to do to return the two dresses (even got the confirmations of the return requests. which were RMA #CQ8FKHC5 and RMA #9SCCUMED) and I NEVER received any form of a refund. This company has gone against its own listed policy and has now stolen over $200 from me. SCAM COMPANY!!! DO NOT BUY FROM THIS COMPANY- My nightmare of an experience with this company started around the end of September when I ordered a small dress and received a shipping notification that said an xs was on its way (I know I ordered a small because I took my measurements right before buying). I immediately sent an email to customer service and did not ever get a reply, so I bit the bullet and bought ANOTHER $100 dress (size small again) with expedited shipping because I needed it for a wedding. Then, the dress did not come in the expedited time frame, and so I emailed customer service and sent multiple DMs to their instagram requested a refund for the expedited shipping amount. The month is nearly over and I have yet to get a response from this company about either of these issues. I’m pretty sure this is a scam company, do not take your chances buying an overpriced dress, because if there is anything wrong you won’t be able to get in contact with anyone. Steer clear.

2025-12-19
lacemade.com

DO NOT BUY FROM THIS COMPANY- My…

DO NOT BUY FROM THIS COMPANY- My nightmare of an experience with this company started around the end of September when I ordered a small dress and received a shipping notification that said an xs was on its way (I know I ordered a small because I took my measurements right before buying). I immediately sent an email to customer service and did not ever get a reply, so I bit the bullet and bought ANOTHER $100 dress (size small again) with expedited shipping because I needed it for a wedding. Then, the dress did not come in the expedited time frame, and so I emailed customer service and sent multiple DMs to their instagram requested a refund for the expedited shipping amount. The month is nearly over and I have yet to get a response from this company about either of these issues. I’m pretty sure this is a scam company, do not take your chances buying an overpriced dress, because if there is anything wrong you won’t be able to get in contact with anyone. Steer clear.

2025-10-21