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twooff

Israel

1 Reviews
3 Reads
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1 review

DeeVid AI

Charged on monthly bases and it's impossible to get a refund or cancel the account.

I signed up for a free trial with DeeVid AI, but I wasn’t satisfied with the results. Despite that, I was automatically moved to a paid monthly plan and continued to be charged. There is no clear or valid option to cancel the subscription directly through the account settings, cancellation appears to be possible only by contacting customer support. When I reached out, instead of offering a refund, they offered additional credits. This experience was frustrating and disappointing. A transparent cancellation process and fair billing practices are essential, especially when offering a “free trial.”

2026-03-02