So I would put 5 stars if they would…
So I would put 5 stars if they would open my account. I recently signed up....bought over 100$ in packages & finally redeemed 250$ thats the max cashout. Redemption was instant & quick. So I go to log in today and cant says "detected US TN. Your location is outside the permitted area" I messaged customer service with screenshot of what the pop up says bc TN isnt on thier list of states that are not permitted & they even confirmed it isnt then they give me the standard reply....clear cookies, use incognito, and turn off location and back on. So after doing the pointless recommendations I messaged them back letting them know & this was not an issue on my end but thier end & my location is doing exactly what its supposed to do...Letting gold machine know Im in TN (a permitted state) so please enable me to log in. I have messaged this multiple times now & being ignored. So its the typical site that will find a way to boot you out after redeeming. My mind will change & review will change once they let me log back in.