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Mark Huntley

United States

1 Reviews
5 Reads
0 Useful

1 review

100G

After ready the many positive reviews

After ready the many positive reviews, I decided to purchase the kit for my road bike. Upon delivery, the wheel does not align with the frame and is offset to one side. I had a bike shop align the spokes to make it work. Also, the brake disk rubs on the frame because of the same issue. The axle on the wheel kit is too long on one side, and too short on the other. It's obvious the axle is not manufactured or installed correctly. When I contacted the manufacture regarding this they said I was not eligible for warranty return as the wheel kit had been installed. This can't be true because the axle issue won't allow me to install it. I feel that this company has taken the low road regarding its return policy. Update: after a few emails and more adjustments, I finally got the wheel kit to work. However, the brake disk is still very close and tends to rub even after installing the washer shims as instructed. I charged my review accordingly.

2025-10-29