Save your time and money
I wished i had seen these reviews before purchasing. I’m appalled by how poor the service and reviews are on here. (Order #9155036) They did not disappoint to add me to the victim list. I recently purchased a pair of rotors and pads, first time buyers. (10-21-25) Got all excited to retrieve my package. The shipping box was poorly taped with cheap tape. (Free recommendation use Reinforced filament tape). The rotor boxes look like they been to hell and back. To my surprise it was two different rotor boxes, I was like maybe they ran out of box or something. Only thing they got right the pair was left and right. The only reason the pads are the correct ones because it was a drop shipment which they had no control over. Immediately I reached out to the so call support team regarding my discovery with my order, and “J” jumped into action after I told him that I need this issue to be corrected by Friday the latest. We went over the pictures and part numbers and confirmed that I needed a left coated rotor. I got a tracking number, package on the way. Package delivered, wrong rotor. Can’t make this up! I reached out again to share my discovery. “J” sent out a manhunt at their warehouse to find the missing rotor. So I googled their little warehouse cause I was wondering my it taking so long and Amazon warehouse is the size of a city and they find stuff faster. “J” disappeared then appeared at the 13th hour! I told him you have until 14:45 to call off the manhunt because I have until 15:00 to place an order elsewhere to have it delivered Friday. unhelpful “J” returned with a non satisfactory response or resolution. “I am sorry” doesn’t work for me. Offering me future discount is diabolically. This experience has caused unnecessary frustration and inconvenience. I value my time and money which makes this situation especially disappointing. Their poor business practice and customer service cost me $101.99 to overnight shipping from another company. They refuse to reimburse same. I don’t recommend this company!