Woke up with a horrible toothache
Woke up with a horrible toothache. Being Sunday I wanted to start something ASAP before it got worse. I filled out everything at 7:35am EST and paid. Around 1145am I still hadn't heard anything so I did the in-app chat and John stated he was notifying the doctor. I advised him if it wasn't going to be soon I would need a refund and go to urgent care instead and got no response. At 1230pm checked back again and once inquired with no response so at 330pm I texted the number given and they responded nearly immediately asking for my name and DOB and then they never responded again until I messaged again at 845pm letting them know I would report them to my bank for fraud if they didn't refund me to which they immediately responded they were processing my refund. I'll never use this company again.