Avail seems like a new product
Avail seems like a new product, and unfortunately, it really shows. The platform is confusing and it’s hard to find or edit important documents like leases. The layout isn’t user-friendly at all, which makes managing rental properties frustrating. I also had an issue recently, and getting in touch with customer support was a nightmare — it took forever to reach someone. Although the representative was polite, the overall experience was stressful and inefficient. The system needs major improvements before it can be considered reliable or worth using.