A bad experience
The product has been of no use to me.. I asked for refund but it has been denied. I am a EU customer I have the right to get complete refund within 14 days without giving any explanation. So far the company asks for proof of the program fail but this is irrelevant. A bad experience, all considered. —————-Update——— The problem has been solved 9 days later, the company offered a complete refund (which was due). A supervisor intervention has been necessary to solve the problem.