It's a nightmare to work with them
Requesting a quote from them is just a back and forth between you and their agent asking for proof of sales/orders and screenshots. I think their approach is not very friendly, nor sustainable for store owners. I have asked many times for quotes and they keep saying I need to meet specific requirements first. They have either tons of customers, which enable them to treat badly new customers or they're just acting like a Premium service when in reality it's all a bluff. Go elsewhere for these services, tons of others do it faster and better.